Return and Exchange Policy

Return and Exchange Policy

Products may be eligible for return or exchange if they are received damaged, defective, incorrect, or substantially different from the original order.

Returned products must be unused, in their original condition, and include all original packaging, accessories, labels, manuals, and documentation whenever applicable.

Products that have been intentionally damaged, improperly used, modified, or show signs of excessive wear may not qualify for return or exchange.

Refunds, when approved, are processed using the original payment method after the returned products have been received, inspected, and verified.

Shipping costs associated with returns may not be refundable unless the return is the result of an error or defect attributable to the seller.

Each return or exchange request is evaluated individually based on the condition of the product, supporting documentation, and applicable consumer protection requirements.

If a replacement product is unavailable, an appropriate refund or alternative resolution may be offered.